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Our extended return policy: Shop now without any worries

NO SHORTCUT

JUST PERFECTION

FAQ

We accept various payment methods including credit cards, PayPal, bank transfers, etc. The available options will be displayed during the checkout process.

You can track the status of your order by logging into your customer account or using the tracking link provided in the email you received when your order was shipped

We offer free shipping throughout Europe. If you reside outside the EU, please contact our customer care team at customercare_eu@thialh.com.

The free return within 30 days allows you to return a product without additional costs within a period of 30 days from the date of purchase. Contact our customer service to initiate the return process at customercare_eu@thialh.com.